• If the product has been harmed during shipping, the customer will be provided with a new product, provided a picture of the broken product is required. In this case, contact info@blacksmokeracing.com.
• Delivery times may vary. Orders are commonly shipped from Kokkola, Finland within 1-3 business days. Finnish mail “Posti” or DHL Express is used for shipping.
• Tracking numbers are shown in the email sent by the shop. The customer will be notified when the product has arrived, given the correct shipping address has been provided.
• If the ordered product, for some reason, is not in stock, we reserve the right to cancel the order and return the paid amount to the customer.
• If the customer has entered the wrong details such as the shipping address when purchasing, we require notification by email (info@blacksmokeracing.com) within six (6) hours of purchasing.
• Blacksmokercing.com reserves the right to change pricing at any time.
• By submitting an order at the Web Shop, you consent to us processing your personal data. We will use your personal data to manage your purchase (including with respect to payment, delivery, and any returns and/or refunds), for marketing purposes, and to improve the services and design of the Web Shop.
• For returns or exchanges, you will have to pay for the shipping of the product(s) to us.
• We do not refund shipping costs for product(s) returns.
• In the case of returns, the payment is returned to the payment method you used.
• We are always looking for ways to improve and would love to hear your opinions. Comments on our service, products, and new ideas to make your experience with us even better are always welcome. (info@blacksmokeracing.com).