- If the product has been harmed during shipping, the customer will be provided with a new product, picture of broken product required. In this case contact firstname.lastname@example.org
- Delivery times may vary, the orders are commonly shipped from Kokkola, Finland in 1-3 days. Finnish mail “Posti” is used for shipping.
- Tracking numbers are shown in the e-mail sent by the shop, the customer will be notified when the product has arrived given the correct shipping address has been provided.Track your packages from here.
- If the ordered product for some reason is not in stock, we reserve the right to cancel the order and return the paid amount to the customer.
- If the customer has entered the wrong details such as shipping address when purchasing, we require notification by email (email@example.com) in six (6) hours from purchasing.
- Blacksmokercing.com reserve the right to change pricing at any time.
- By submitting an order at the Web Shop you consent to us processing your personal data. We will use your personal data to manage your purchase (including with respect to payment, delivery and any returns and/or refunds), for marketing purposes and to improve the services and design of the Web Shop.
- We are always looking for ways to improve and would love to hear your opinions. Comments on our service, products and even new ideas to make your experience with us even better, are always welcome. (firstname.lastname@example.org)